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While placing an order customers are advised keep in mind some minor variation in color. Although extra attention is given to accurately reproduce colors, as seen on the monitor by you, still there may be minor variations in color of the actual product due to the nature of fabric dyes. Variation may also be felt because of different resolutions, monitors, video cards, operating systems, and internet browsers used. Garments also have a tendency to reflect different shades of color under different lights. A 10% variation in shade is considered as normal.
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All the products will be sent after due verification by Technical Staff of M.Linku Sah Silks.
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M.Linku Sah Silks only accepts product returns on damaged goods and wrong delivery of products.
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Item Received in Damaged Condition / Manufacturing Defect or Wrong Item
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If you have received a damaged item or if the item you received was not the item you ordered or if it was misrepresented on our site, please contact us by email within 24 hours of your receipt of the product. It is important that you save all packing materials as well as the item itself. When you reach us, we'll give you instructions on how to proceed.
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We will express ship a replacement item at the earliest possible with no extra shipping cost to you.
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If the original ordered item is no longer possible then we will request you to choose an alternate item and express ship the same to you with no extra shipping cost to you. We will communicate with you about your wishes to make sure you will be happy with the exchange.
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If you do not want any alternate item then we will refund you in full with no deduction whatsoever.
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Or any other amicable resolution as mutually agreed with you.
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Complain has to be made on email with subject as "Complaint" for {Order number} and {Product code}.
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